Product Reviews, Seller Feedback and Customer Questions | Amazowl

Product Reviews, Seller Feedback and Customer Questions

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1

Incorporating Feeback, Reviews & Customer Questions into Your Amazon Selling Strategy

2

Managing Seller Feedback, Product Reviews & Customer Questions

3

Overcoming the Hurdle of Obtaining Quality Reviews for New Product Launches

4

Uncovering the Effects of Customer Comments on Amazon SEO, Buy Box, Seller Health

5

Protecting Your Business from Competitor Sabotage

6

Course Assessment Exam

Course Content

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Incorporating Feedback, Reviews & Customer Questions into Your Amazon Selling Strategy 9 Topics | 1 Quiz

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Lesson Content

0% Complete 0/9 Steps

Unmasking Seller Feedback, Customer Reviews and Customer Questions

Feedback and Review Statistics

Importance of Seller Feedback and Rating Measurements

Leaving Seller Feedback

VISUAL AND TEXT CUES

Interpreting Seller and Customer Badges

Verified vs. Unverified Reviews

Revision Questions

Managing Seller Feedback, Product Reviews & Customer Questions 14 Topics | 1 Quiz

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Lesson Content

0% Complete 0/14 Steps

Main Causes of Negative Feedback

Contesting Negative Feedback

Tips on Responding to Negative Reviews

Turning a Negative Review into a Positive Outcome

Addressing Negative Feedback on Seller Central

Editing or Removing Customer Comments

RESPONSES DO MATTER

Official Contribution Influence on Vendor Central

Steps to Add an Official Contributor Badge on Vendor Central

Guidelines and Vendor Commenting Tips

Answers and Reviews Report on Vendor Central

Managing Feedback and Reports from Seller Central

Cheat Sheet – Commenting Tips

Revision Questions

Overcoming the Hurdle of Obtaining Quality Reviews for New Product Launches 18 Topics | 1 Quiz

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Lesson Content

0% Complete 0/18 Steps

Customer Review Rate – Average Sale to Review Ratio

Developing a Customer Review Strategy

Asking for Seller Feedback

VENDOR CENTRAL REVIEW PROGRAMS

The Amazon Vine Program on Vendor Central

How to Set Up the Amazon Vine Program on Vendor Central

How to Track and Manage an Amazon Vine Order on Vendor Central

Monitoring Amazon Vine Product Reviews on Vendor Central

SELLER CENTRAL & MORE REVIEW PROGRAMS

The Amazon Early Reviewer Program on Seller Central

Nonautomated Techniques for Obtaining Customer Comments

Automated Review Services

Target Customers with Email Append Services

Seller Central’s “Request a Review”

Cheat Sheet – ERP Program

Cheat Sheet – Vine Program

Cheat Sheet – “Request a Review”

Revision Questions

Uncovering the Effects of Customer Comments on Amazon SEO, Buy Box, Seller Health 12 Topics | 1 Quiz

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Lesson Content

0% Complete 0/12 Steps

Using Reviews to Uncover Keywords and Messaging Points

Using Reviews to Uncover the USP

Using Reviews to Uncover Competitive Gaps and Shortcomings

A CUSTOMER’S VIEWPOINT

Customer Review Submission Guidelines

How Customers Submit Product Reviews

Customer Tips for Leaving Quality Reviews

INFLUENCE & PERCEPTION

Product Reviews and Conversions

Badges Influence on Ranking & Buyer Perception

Revision Questions

Protecting Your Business from Competitor Sabotage 9 Topics | 1 Quiz

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Lesson Content

0% Complete 0/9 Steps

What are Black Hat Tactics?

Common Black Hat Tactics

Using Zombie Accounts to Get Fake Reviews (Brushing)

OFFENSE IS THE BEST DEFENSE

Protecting Your Business from Unfair Competition

Tips for Spotting Fake Reviews

Unscrupulous Employees

Revision Questions

Course Assessment Exam 1 Topic | 1 Quiz

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Lesson Content

0% Complete 0/1 Steps

Core lessons on Product Reviews, Seller Feedback and Customer Questions