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- Question 1 of 109
1. Question
Is the following statement true or false?
Verified Purchase reviews are a measure in the Amazon A9 ranking algorithm.
CorrectIncorrect - Question 2 of 109
2. Question
Is the following statement true or false?
Seller feedback is represented like 4.5 out of 5 stars.
CorrectIncorrect - Question 3 of 109
3. Question
Is the following statement true or false?
Being out-of-stock may lead to negative feedback.
CorrectIncorrect - Question 4 of 109
4. Question
Is the following statement true or false?
A report can be generated directly from Feedback Manager.
CorrectIncorrect - Question 5 of 109
5. Question
Is the following statement true or false?
Amazon changes their policies and guidelines often so it’s prudent to read them frequently.
CorrectIncorrect - Question 6 of 109
6. Question
Is the following statement true or false?
Product reviews unearth key messaging points.
CorrectIncorrect - Question 7 of 109
7. Question
Is the following statement true or false?
Verified product reviews aid to increase conversion rates.
CorrectIncorrect - Question 8 of 109
8. Question
Is the following statement true or false?
A seller should target low seller feedback.
CorrectIncorrect - Question 9 of 109
9. Question
Is the following statement true or false?
Late shipments may lead to negative feedback.
CorrectIncorrect - Question 10 of 109
10. Question
Is the following statement true or false?
Feedback ratings uses a plus and minus review system.
CorrectIncorrect - Question 11 of 109
11. Question
Is the following statement true or false?
The ratio of positive to negative reviews should be 50:50.
CorrectIncorrect - Question 12 of 109
12. Question
Is the following statement true or false?
Most shoppers search Google first when shopping.
CorrectIncorrect - Question 13 of 109
13. Question
Is the following statement true or false?
Customer reviews and seller feedback share the same Terms of Service.
CorrectIncorrect - Question 14 of 109
14. Question
Is the following statement true or false?
A customer who made an Amazon product purchase for at least 80% of the original value and have spent at least $100 will receive the Amazon Verified Purchase badge.
CorrectIncorrect - Question 15 of 109
15. Question
Is the following statement true or false?
All products should only have positive reviews.
CorrectIncorrect - Question 16 of 109
16. Question
Is the following statement true or false?
Describing your product accurately in the listing reduces customer dissatisfaction.
CorrectIncorrect - Question 17 of 109
17. Question
Is the following statement true or false?
A seller can only view feedback ratings within the past month.
CorrectIncorrect - Question 18 of 109
18. Question
Is the following statement true or false?
Asking a buyer to leave a review is strictly against Amazon’s Terms of Service
CorrectIncorrect - Question 19 of 109
19. Question
Is the following statement true or false?
More than 40% of Amazon Prime Member buy something once a month or more.
CorrectIncorrect - Question 20 of 109
20. Question
Is the following statement true or false?
A seller can ask for feedback to be removed after the issue was resolved.
CorrectIncorrect - Question 21 of 109
21. Question
Is the following statement true or false?
A customer can leave a written review, photo or video.
CorrectIncorrect - Question 22 of 109
22. Question
Is the following statement true or false?
Customers only purchase product with 5 star ratings.
CorrectIncorrect - Question 23 of 109
23. Question
Is the following statement true or false?
Customers returns may affect to negative feedback.
CorrectIncorrect - Question 24 of 109
24. Question
Is the following statement true or false?
Amazon is known to put their sellers and vendors first.
CorrectIncorrect - Question 25 of 109
25. Question
Is the following statement true or false?
You can ask a buyer to leave a positive review.
CorrectIncorrect - Question 26 of 109
26. Question
Is the following statement true or false?
Customer reviews provide messaging points for brands.
CorrectIncorrect - Question 27 of 109
27. Question
Is the following statement true or false?
A seller can ask for a customer review to be removed after the issue was resolved
CorrectIncorrect - Question 28 of 109
28. Question
Is the following statement true or false?
Every review submitted by a customer goes through a monitoring process.
CorrectIncorrect - Question 29 of 109
29. Question
Is the following statement true or false?
In order to leave a review, a customer must have purchased at least $50 on Amazon in the last 12 months.
CorrectIncorrect - Question 30 of 109
30. Question
Is the following statement true or false?
Over half of all Amazon sales are from 3P sellers.
CorrectIncorrect - Question 31 of 109
31. Question
Is the following statement true or false?
Vendors are allowed try and upsell products when posting to a comment.
CorrectIncorrect - Question 32 of 109
32. Question
Is the following statement true or false?
A product insert is a good way to remind a buyer to leave a review.
CorrectIncorrect - Question 33 of 109
33. Question
Is the following statement true or false?
Customer review can review shopper’s personalities.
CorrectIncorrect - Question 34 of 109
34. Question
Is the following statement true or false?
Seller Feedback and Customer Reviews are the same.
CorrectIncorrect - Question 35 of 109
35. Question
Is the following statement true or false?
A customer can submit a review from the detailed page listing.
CorrectIncorrect - Question 36 of 109
36. Question
Is the following statement true or false?
A customer can use the review section to promote their own service.
CorrectIncorrect - Question 37 of 109
37. Question
Is the following statement true or false?
Amazon takes a percentage of positive ratings over the past few months.
CorrectIncorrect - Question 38 of 109
38. Question
Is the following statement true or false?
Amazon encourages brands to respond to every customer review.
CorrectIncorrect - Question 39 of 109
39. Question
Is the following statement true or false?
You can ask a buyer to leave an honest review
CorrectIncorrect - Question 40 of 109
40. Question
Is the following statement true or false?
Using customer language in product listing may increase searchability.
CorrectIncorrect - Question 41 of 109
41. Question
Is the following statement true or false?
Customer reviews can help both customers and sellers.
CorrectIncorrect - Question 42 of 109
42. Question
Is the following statement true or false?
Only shoppers who purchase products on Amazon receive the Amazon Verified Purchase badge when leaving a product review.
CorrectIncorrect - Question 43 of 109
43. Question
Is the following statement true or false?
Only 1 product review is allowed per household.
CorrectIncorrect - Question 44 of 109
44. Question
Is the following statement true or false?
As a brand, it’s important to always keep on top of your ratings and when possible, try and get the negative feedback removed.
CorrectIncorrect - Question 45 of 109
45. Question
Is the following statement true or false?
Brands are allowed to provide URLs to other product detail pages on Amazon when posted ta comment to a review.
CorrectIncorrect - Question 46 of 109
46. Question
Is the following statement true or false?
Send as many e-mails as possible to customers asking for reviews.
CorrectIncorrect - Question 47 of 109
47. Question
Is the following statement true or false?
It’s impossible to spot fake reviews
CorrectIncorrect - Question 48 of 109
48. Question
Is the following statement true or false?
Most shoppers buy a product rather than reading reviews
CorrectIncorrect - Question 49 of 109
49. Question
Is the following statement true or false?
A customer’s review is immediately posted live.
CorrectIncorrect - Question 50 of 109
50. Question
Is the following statement true or false?
Responding to reviews proves to customers that you’re a brand that cares.
CorrectIncorrect - Question 51 of 109
51. Question
Is the following statement true or false?
A customer can edit a review after it has been posted.
CorrectIncorrect - Question 52 of 109
52. Question
Is the following statement true or false?
Brands should respond to and answer customer questions.
CorrectIncorrect - Question 53 of 109
53. Question
Is the following statement true or false?
Providing a link to the product page helps customers to leave reviews.
CorrectIncorrect - Question 54 of 109
54. Question
Is the following statement true or false?
The fake review is often long and verbose.
CorrectIncorrect - Question 55 of 109
55. Question
Is the following statement true or false?
Amazon badges are designed to help steer a customer’s towards a certain product.
CorrectIncorrect - Question 56 of 109
56. Question
Is the following statement true or false?
Seller Ratings is based on written comments from customers.
CorrectIncorrect - Question 57 of 109
57. Question
Is the following statement true or false?
Responding to reviews is a way to build a buyer/seller relationship.
CorrectIncorrect - Question 58 of 109
58. Question
Is the following statement true or false?
A customer can delete a review after it has been posted.
CorrectIncorrect - Question 59 of 109
59. Question
Is the following statement true or false?
An official badge can be generated next to a brand as part of the Official Contribution Program.
CorrectIncorrect - Question 60 of 109
60. Question
Is the following statement true or false?
The Buyer Seller Messaging Section allows a brand to ask customers for reviews.
CorrectIncorrect - Question 61 of 109
61. Question
Is the following statement true or false?
Looking at relevant reviews help to uncover fake reviews.
CorrectIncorrect - Question 62 of 109
62. Question
Is the following statement true or false?
There are no badges assigned to top reviewers.
CorrectIncorrect - Question 63 of 109
63. Question
Is the following statement true or false?
Seller Feedback provided social proof for new buyers on a seller’s performance.
CorrectIncorrect - Question 64 of 109
64. Question
Is the following statement true or false?
A brand can ask a customer to chance or remove a review.
CorrectIncorrect - Question 65 of 109
65. Question
Is the following statement true or false?
Communicating directly with customers is available to remove negative feedback.
CorrectIncorrect - Question 66 of 109
66. Question
Is the following statement true or false?
Amazon sends customers questions to a registered phone number.
CorrectIncorrect - Question 67 of 109
67. Question
Is the following statement true or false?
There is only 1 automated service available to gain more reviews and feedback.
CorrectIncorrect - Question 68 of 109
68. Question
Is the following statement true or false?
Black hat tactics are tips on how to where hats.
CorrectIncorrect - Question 69 of 109
69. Question
Is the following statement true or false?
A customer who made an Amazon product purchase for at least 80% of the original value and have spent at least $100 will receive the Amazon Verified Purchase badge.
CorrectIncorrect - Question 70 of 109
70. Question
Is the following statement true or false?
A customer has an unlimited number of characters when posting feedback comments.
CorrectIncorrect - Question 71 of 109
71. Question
Is the following statement true or false?
Negative reviews shed insight on product limitations.
CorrectIncorrect - Question 72 of 109
72. Question
Is the following statement true or false?
A template can be set up for frequent seller replies.
CorrectIncorrect - Question 73 of 109
73. Question
Is the following statement true or false?
Once an official contributor responds, the answer cannot be amended or changed.
CorrectIncorrect - Question 74 of 109
74. Question
Is the following statement true or false?
Automated solutions help Amazon sellers gain more reviews and feedback.
CorrectIncorrect - Question 75 of 109
75. Question
Is the following statement true or false?
Seminars on black hat tactics are available for purchase.
CorrectIncorrect - Question 76 of 109
76. Question
Why are product reviews important to customers?
CorrectIncorrect - Question 77 of 109
77. Question
Is the following statement true or false?
Seller Rating is based on a numerical metric with a rating point system of 1 to 5.
CorrectIncorrect - Question 78 of 109
78. Question
Is the following statement true or false?
Being sincere is important when replying to negative reviews.
CorrectIncorrect - Question 79 of 109
79. Question
Is the following statement true or false?
Removing negative feedback is advisable.
CorrectIncorrect - Question 80 of 109
80. Question
Is the following statement true or false?
Brands in the Official Contribution Program have up to 3 months to answer a customer’s questions.
CorrectIncorrect - Question 81 of 109
81. Question
Is the following statement true or false?
Automated solutions help Amazon sellers gain more reviews and feedback.
CorrectIncorrect - Question 82 of 109
82. Question
Is the following statement true or false?
Buying products and reporting them as counterfeit is a black hat tactic.
CorrectIncorrect - Question 83 of 109
83. Question
Is the following statement true or false?
Amazon allows a seller to incentivize a customer to leave a review.
CorrectIncorrect - Question 84 of 109
84. Question
Is the following statement true or false?
A customer can change the name that will display next to the feedback if they desire.
CorrectIncorrect - Question 85 of 109
85. Question
Is the following statement true or false?
If a customer leaves a nasty review, it’s ok to be nasty back.
CorrectIncorrect - Question 86 of 109
86. Question
Is the following statement true or false?
Amazon only provides one method for removing buyer feedback.
CorrectIncorrect - Question 87 of 109
87. Question
Is the following statement true or false?
Amazon provides a report so you can easily review manufacturer’s answers and review comments.
CorrectIncorrect - Question 88 of 109
88. Question
Why do you need positive reviews and feedback?
CorrectIncorrect - Question 89 of 109
89. Question
Is the following statement true or false?
Selling products at a very low price is a black hat tactic.
CorrectIncorrect - Question 90 of 109
90. Question
Is the following statement true or false?
The number of fake customer reviews is decreasing.
CorrectIncorrect - Question 91 of 109
91. Question
Is the following statement true or false?
A seller rating is a numerical measure.
CorrectIncorrect - Question 92 of 109
92. Question
Is the following statement true or false?
Provide a disgruntled customer a solution to their problem.
CorrectIncorrect - Question 93 of 109
93. Question
Is the following statement true or false?
Many buyers ask the same questions.
CorrectIncorrect - Question 94 of 109
94. Question
Is the following statement true or false?
Amazon’s manufacturer’s answers and review comments reports are issued on a monthly basis
CorrectIncorrect - Question 95 of 109
95. Question
What do automated review services provide?
CorrectIncorrect - Question 96 of 109
96. Question
Is the following statement true or false?
Hijacking competitors listing is a black hat tactic.
CorrectIncorrect - Question 97 of 109
97. Question
Is the following statement true or false?
The “Amazon Verified Purchase” badge means that the customer bought the item through Amazon.
CorrectIncorrect - Question 98 of 109
98. Question
Is the following statement true or false?
A Seller rating measures a seller’s performance.
CorrectIncorrect - Question 99 of 109
99. Question
Is the following statement true or false?
It’s not necessary to reply to negative feedback.
CorrectIncorrect - Question 100 of 109
100. Question
Is the following statement true or false?
Neutral and negative feedback can be managed directly through Seller Central.
CorrectIncorrect - Question 101 of 109
101. Question
Is the following statement true or false?
In order for your Official Contributor status to show up when responding to customers comments, you must be signed in.
CorrectIncorrect - Question 102 of 109
102. Question
Is the following statement true or false?
Product reviews can provide insights into customers.
CorrectIncorrect - Question 103 of 109
103. Question
Is the following statement true or false?
Sellers use the Brushing Scam to leave unverified reviews?
CorrectIncorrect - Question 104 of 109
104. Question
Is the following statement true or false?
A review badge authenticates a product purchase with the expectation that the person leaving the review is the purchaser.
CorrectIncorrect - Question 105 of 109
105. Question
Is the following statement true or false?
Seller feedback is comments posted by customers.
CorrectIncorrect - Question 106 of 109
106. Question
Is the following statement true or false?
A seller should respond to negative feedback within 24 hours.
CorrectIncorrect - Question 107 of 109
107. Question
Is the following statement true or false?
Sellers can contact buyers directly through Feedback Manager.
CorrectIncorrect - Question 108 of 109
108. Question
Is the following statement true or false?
You can download a manufacturers answers and review comments report direct from the Vendor Central Platform.
CorrectIncorrect - Question 109 of 109
109. Question
Is the following statement true or false?
Product reviews help brands to formulate a USP.
CorrectIncorrect