GOALS

Operational Performance Reporting for Your Business

Welcome to the Vendor Central Reporting and Analytics Course.  In this section we will be covering what Operational Performance and Dispute Management reports are available to you.

In this module we will be taking a deep dive into the following subjects:

The Operational Performance Dashboard

We will look at the overview of the Operational Performance Dashboard and what you can expect to find here.

Understanding the Defect List Report

We will look more closely at the Defect List Report and how best to use it.

The Dispute Management Dashboard

We will look more closely at the Dispute Management Dashboard and what information and reports can be pulled from it.

How to use the Dispute Management Reports

We will look how best to use the reports and information from the Dispute Management Dashboard.

After Finishing this Module

You will :

•Understand what reports are available to you through the Operational Performance Dashboard;
•Understand how best to use the Defect List Report;
•Understand what reports are available to you through the Dispute Management Dashboard; and
•Know how to use the various reports from the Dispute Management Dashboard.