GOALS

What is a Chargeback 

Simply put, a Chargeback from Amazon is a penalty imposed upon your account for not complying with a particular regulation or rule of trading with Amazon. Learn how to avoid and contest Chargebacks confidently and successfully.

In this module we will be taking a deep dive into the following subjects:

When and how are Chargebacks Issued

Amazon has a reason for issuing Chargebacks and we’ll discover what they are.

Where to find more information on Chargebacks

There are a plethora of Chargebacks that are issued via Vendor Central and we will find out where to find more information on them all.

Types of Statuses and What they Mean

Not all Chargebacks are actually charged. In this section we will find out the various statuses that a Chargeback can be in and what they all mean.

Test your Knowledge and gain some more Information

In the final two sections of this course, you will be afforded the opportunity to take a quiz to see how much you have learned, as well as to download a Cheat Sheet and get a little extra help on our Troubleshooting page.

After Finishing this Module

You will :

• Understand all the various Chargebacks from Vendor Central;
• Know why Amazon has issued you with these Chargebacks;
• Know where to find information on the Chargebacks in Vendor Central;
• Understand what different types of statuses you can get on each Chargeback and what they mean;
• Have the insight and expertise to avoid Chargebacks all together; and
• Have the ability to successfully dispute any Chargebacks you may receive from Amazon.