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Understanding the Dispute Management Reports

October 20, 2021 By Amazowl Team

Vendor Central Reports and Analytics Operational Performance Reporting for Your Business Understanding the Dispute Management Reports

Vendor Central Reports and Analytics

Transcription

Your dispute management dashboard reports can be broken down into the following. Draft, these are disputes that you are in the process of creating and are still in draft status as they have not yet been submitted. Submitted, these are disputes that have been submitted by yourself and have no status for them yet.

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Pending Amazon action, these are disputes that are currently under review by Amazon and are dependent on Amazon’s internal teams responding. Pending your action, these are disputes that are currently under review by Amazon and are dependent upon you responding. Resolved, these are all disputes that have been resolved and closed.

All active disputes, these are all disputes that are currently being processed and investigated. You can access each list by clicking on each of the reports that have an active link or a number alongside it.

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