Vendor Central: Contesting Chargebacks and Invoice Reconciliation
Transcription
There are two areas in which you can download dispute information, both of which can be found in the dispute management dashboard, select dispute management from the payments tab on the top menu of your vendor central dashboard. With no filters added the first time you land on this page, you will be able to download shortage disputes by ASIN, by clicking on the download shortage dispute ASIN summary. Line, which appears above the table list of disputes to the right-hand side.
show moreOnce you start using filters for search criteria, this line will disappear. You will only be able to download the table list for each filter you select by clicking export data, which appears on the top left hand side of the table list. It is important to keep track of your disputes as well as reports and records thereof so that you can reconcile any failed disputes against the remittances you receive from Amazon or ensure that any successful disputes don’t show up as a deduction on your remittances from Amazon.