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Questions

April 10, 2022 By Johnny Admin

Vendor Central: Contesting Chargebacks and Invoice Reconciliation All About Returns Questions
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  1. Question 1 of 10
    1. Question

    Is the following statement true or false?

    Amazon is not allowed to send goods they purchased from you back to you.

    Correct
    Incorrect
  2. Question 2 of 10
    2. Question

    Is the following statement true or false?

    When Amazon have a product to return to you, you will receive no notification and the product will simply arrive at your warehouse.

    Correct
    Incorrect
  3. Question 3 of 10
    3. Question

    Is the following statement true or false?

    The “Condition” Field is the status of the request. It describes if the request is new, approved, or closed.

     

    Correct
    Incorrect
  4. Question 4 of 10
    4. Question

    Is the following statement true or false?

    Vendor damaged is when the product is damaged before the point of delivery to Amazon (including damage due to handling by the vendor or the vendor’s carrier).

    Correct
    Incorrect
  5. Question 5 of 10
    5. Question

    Is the following statement true or false?

    Advantage is stock under a consignment PO (Advantage stock), which is not damaged or defective but where Amazon lacks customer demand (that is, overstock).

    Correct
    Incorrect
  6. Question 6 of 10
    6. Question

    Is the following statement true or false?

    You can locate your Returns Terms under the “Payment Terms” tab on the “Agreements” Page located in the Drop-Down Menu of the “Settings” Tab on the Top Menu of your Vendor Central Dashboard.

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    Incorrect
  7. Question 7 of 10
    7. Question

    Is the following statement true or false?

    You do not need to authorize these return requests from Amazon.

    Correct
    Incorrect
  8. Question 8 of 10
    8. Question

    Is the following statement true or false?

    You can only authorize return requests singly.

    Correct
    Incorrect
  9. Question 9 of 10
    9. Question

    Is the following statement true or false?

    You can dispute your return requests either via the Product Returns Page or the Dispute Management Page.

    Correct
    Incorrect
  10. Question 10 of 10
    10. Question

    Is the following statement true or false?

    You can view your Return Payment Details on the Product Returns Page.

    Correct
    Incorrect

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