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April 10, 2022 By Johnny Admin

Vendor Central: Contesting Chargebacks and Invoice Reconciliation Direct Fulfilment Chargebacks Questions
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  1. Question 1 of 10
    1. Question

    Is the following statement true or false?

    Direct Fulfilment means that you, as the Vendor, ship some of your products directly to consumers as and when they are ordered, as opposed to you receiving Purchase Orders from Amazon themselves through your Vendor Central Account and shipping your products to the Amazon Fulfilment Centers.

    Correct
    Incorrect
  2. Question 2 of 10
    2. Question

    Is the following statement true or false?

    You can not choose to only have some of your products available for Direct Fulfilment.

    Correct
    Incorrect
  3. Question 3 of 10
    3. Question

    Is the following statement true or false?

    A virtual warehouse is a virtual copy of an existing real warehouse where you can assign different lead times to different ASINs.

    Correct
    Incorrect
  4. Question 4 of 10
    4. Question

    Is the following statement true or false?

    The three operational performance metrics are Missed Expected Ship Date, Missed Carrier First Scan Rate, Delivery Success Rate, Delivery Estimate Accuracy, Scan Rate, Order Processing Speed.

    Correct
    Incorrect
  5. Question 5 of 10
    5. Question

    Is the following statement true or false?

    If you consistently miss your expected ship dates your lead times would be upgraded.

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  6. Question 6 of 10
    6. Question

    Is the following statement true or false?

    If you consistently meet your expected ship dates your lead times would be downgraded.

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  7. Question 7 of 10
    7. Question

    Is the following statement true or false?

    Partially filled orders are not permitted with Direct Fulfillment.

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    Incorrect
  8. Question 8 of 10
    8. Question

    Is the following statement true or false?

    You “Confirm Shipment” on your Direct Fulfillment Order after the carrier has left your warehouse with the order.

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    Incorrect
  9. Question 9 of 10
    9. Question

    Is the following statement true or false?

    Cancellation Rate and Ship Method Mismatch are the two Chargebacks related to Direct Fulfillment.

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    Incorrect
  10. Question 10 of 10
    10. Question

    Is the following statement true or false?

    Justification, along with supporting documents for rejecting the customer’s order or for the change of ship method are all required to dispute Direct Fulfillment Chargebacks.

    Correct
    Incorrect

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