Vendor Central: Contesting Chargebacks and Invoice Reconciliation
Transcription
The following chargebacks are related to confirming and editing your purchase orders. Unconfirmed PO units, overage PO units, PO on time accuracy and rejected PO rate. An unconfirmed PO unit’s chargeback means that you sent Amazon products that you never confirmed on a purchase order. The amount for this chargeback is 10% of the cost of each of the products that were sent without being confirmed. You can prevent this chargeback by confirming your purchase orders within one day or 24 hours of the purchase order submission.
show moreThe operational impact of your non-compliance that is you fail to confirm the number of products that you will be sending on the purchase order or fail to confirm the purchase order, will mean that Amazon may choose to fulfill the requirements through other sources and you will have lost the sale.