Vendor Central: Contesting Chargebacks and Invoice Reconciliation
Transcription
An import PO on time non-compliance chargeback means that the estimated cargo delivery date entered into the online booking system of Amazon’s origin service provider century distribution systems inc, or CDS was not within the ship window, designated in the purchase order for your import shipment. For example, if the confirmed purchase order earliest vendor ship date was September 2nd and the latest vendor ship date was September 16th and you entered the estimated cargo delivery date as September 24th.
show moreYou are not compliant as this would be considered outside the ship window. The amount for this chargeback is 3% of the cost of the product to prevent this chargeback. Be sure to provide an estimated cargo delivery date that is within the ship window designated on your purchase order. Amazon submits purchase orders with a designated ship window in order to ensure that they receive your products in the timeframe they expect to sell them.
If you do not deliver the products designated on your purchase order within the designated ship window, it will cause delays with Amazon’s expected import transit time and cause out of stock issues that will lead to delays for Amazon’s customers.