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- Question 1 of 34
1. Question
Is the following statement true or false?
“Set Creation” and “Pack of” indicate that your ASIN requires set preparation.
CorrectIncorrect - Question 2 of 34
2. Question
Is the following statement true or false?
Amazon can reject an invoice due to a missing or incorrect Amazon Tax Rate Code; Your Amazon Tax Registration Number; The Amazon Bill-To Address; and Specific EDI issues.
CorrectIncorrect - Question 3 of 34
3. Question
Is the following statement true or false?
A Taping Chargeback is issued if the original packaging does not sufficiently protect the product from damage during shipment.
CorrectIncorrect - Question 4 of 34
4. Question
Is the following statement true or false?
A commercial invoice is a shipping document required for all international shipments.
CorrectIncorrect - Question 5 of 34
5. Question
Is the following statement true or false?
Two places where you can find your unconfirmed Purchase Orders on your Vendor Central Dashboard are Under the Required Actions Tab on the Home Page of your Vendor Central Dashboard; and in the “Purchase Orders” menu item in the drop-down menu from “Orders” in the Top Menu of your Vendor Central Dashboard.
CorrectIncorrect - Question 6 of 34
6. Question
Is the following statement true or false?
Packaging materials Foam; Air pillows; Bubble wrap and Full sheets of paper are accepted by Amazon.
CorrectIncorrect - Question 7 of 34
7. Question
Is the following statement true or false?
You cannot edit a Commercial Invoice.
CorrectIncorrect - Question 8 of 34
8. Question
Is the following statement true or false?
You need to confirm your Purchase Orders within 12 hours.
CorrectIncorrect - Question 9 of 34
9. Question
Is the following statement true or false?
2015-Mar-1 is the Format that Amazon suggests for the Expiry Date on the product.
CorrectIncorrect - Question 10 of 34
10. Question
Is the following statement true or false?
You need to email a Commercial Invoice to vc-commercialinvoice@amazon.com.
CorrectIncorrect - Question 11 of 34
11. Question
Is the following statement true or false?
The four Chargebacks that you can receive that are related to preparing your Purchase Orders are Unconfirmed PO Units; Overage PO Units; PO On-Time Accuracy; Rejected PO Rate.
CorrectIncorrect - Question 12 of 34
12. Question
Is the following statement true or false?
A carton cannot exceed 25 pounds.
CorrectIncorrect - Question 13 of 34
13. Question
Is the following statement true or false?
Unconfirmed PO Units Chargeback is related to editing your Purchase Orders.
CorrectIncorrect - Question 14 of 34
14. Question
Is the following statement true or false?
You can submit a Routing Request on Vendor Central under the “Orders” tab in the Top Left Hand Corner and Select “Shipments”.
CorrectIncorrect - Question 15 of 34
15. Question
Is the following statement true or false?
Unconfirmed PO Units Chargeback means that you sent Amazon products that were never confirmed on a Purchase Order.
CorrectIncorrect - Question 16 of 34
16. Question
Is the following statement true or false?
It is not preferable to select “I will use Vendor Central to print my packaging labels.”
CorrectIncorrect - Question 17 of 34
17. Question
Is the following statement true or false?
An Overage PO Units Chargeback places you into one of five tiers.
CorrectIncorrect - Question 18 of 34
18. Question
Is the following statement true or false?
Non-Compliant Barcode; No PO Label on Carton and No Carton Content Label are the three Chargebacks related to Labelling Issues.
CorrectIncorrect - Question 19 of 34
19. Question
Is the following statement true or false?
The term “Down Confirmed” means PO Line Item Quantities that are revised down or reduced.
CorrectIncorrect - Question 20 of 34
20. Question
Is the following statement true or false?
Images of the label on the carton are required in general when disputing Labelling issues.
CorrectIncorrect - Question 21 of 34
21. Question
Is the following statement true or false?
An example of a “Soft rejection” is “Cancelled – Out of Stock”.
CorrectIncorrect - Question 22 of 34
22. Question
Is the following statement true or false?
The Document “North American Vendor Shipment Guidelines” has detailed explanations of the Labelling Requirements for your Cartons and Products.
CorrectIncorrect - Question 23 of 34
23. Question
Is the following statement true or false?
You have 60 days in which to dispute a Chargeback.
CorrectIncorrect - Question 24 of 34
24. Question
Is the following statement true or false?
Amazon must have assigned a Carrier to your Order in order for you to submit a Routing Request.
CorrectIncorrect - Question 25 of 34
25. Question
Is the following statement true or false?
You can submit a dispute for a Chargeback from your Operational Performance Dashboard.
CorrectIncorrect - Question 26 of 34
26. Question
Is the following statement true or false?
Carton Content Accuracy and ASN Accuracy Chargebacks are related to Advanced Shipment Notifications.
CorrectIncorrect - Question 27 of 34
27. Question
Is the following statement true or false?
Documentation required to dispute a Chargeback which claims that units of a Purchase Order were not confirmed are Screenshot of Vendor Central that shows that the ASIN was confirmed on the PO in question.
CorrectIncorrect - Question 28 of 34
28. Question
Is the following statement true or false?
The ASN Accuracy Chargeback has a tiered Chargeback rate.
CorrectIncorrect - Question 29 of 34
29. Question
Is the following statement true or false?
The Chargebacks related to Purchase Order Confirmation are Bagging Non-Compliance; Suffocation Warning Non-Compliance; Bubble Wrap Non-Compliance; Set Creation Non-Compliance; Boxing Non-Compliance; Taping Non-Compliance; Opaque Covering Non-Compliance; Apparel – Remove Hanger Non-Compliance; Ready-to-Ship Packaging Chargeback; Dunnage Chargeback; Expired Product Chargeback; Overweight Carton Chargeback; Oversized Carton Chargeback.
CorrectIncorrect - Question 30 of 34
30. Question
Is the following statement true or false?
Pickup Accuracy; No Show Import Shipment Late Booking; Import PO On-Time Non Compliance; Import Documents Late Delivery Chargebacks are related to the Preparation Process.
CorrectIncorrect - Question 31 of 34
31. Question
Is the following statement true or false?
The three Packaging Processes you can choose from are Amazon Packaging Certification programs; Ship In Own Container (SIOC) and Do It Yourself Prep.
CorrectIncorrect - Question 32 of 34
32. Question
Is the following statement true or false?
A Pickup Accuracy defect Chargeback is not being assessed at this time.
CorrectIncorrect - Question 33 of 34
33. Question
Is the following statement true or false?
A Boxing Chargeback is issued if Amazon needs to remove the product from its box, bubble wrap it, and place it back in its box to ship to the customer.
CorrectIncorrect - Question 34 of 34
34. Question
Is the following statement true or false?
A No Show Chargeback only applies to Small Parcel Shipments.
CorrectIncorrect