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- Question 1 of 10
1. Question
Is the following statement true or false?
Normally, when a customer requests a refund for the return of an item that they have purchased from you through Amazon, Amazon will refund you the money once the product has been returned to the Amazon Fulfillment Center.
CorrectIncorrect - Question 2 of 10
2. Question
Is the following statement true or false?
In most cases, if an item does not arrive at a Fulfillment Center within 45 days of the return request, Amazon will charge the customer and refund you for the item.
CorrectIncorrect - Question 3 of 10
3. Question
Is the following statement true or false?
Amazon will not reimburse you but return your returned item to your inventory if a returned item is in an usellable condition.
CorrectIncorrect - Question 4 of 10
4. Question
Is the following statement true or false?
Amazon will reimburse you when the item returned is in a sellable condition.
CorrectIncorrect - Question 5 of 10
5. Question
Is the following statement true or false?
The Refunds Report shows you wish returned products you have received a refund from Amazon for.
CorrectIncorrect - Question 6 of 10
6. Question
Is the following statement true or false?
The Returns Report shows you which returned products have been received by Amazon.
CorrectIncorrect - Question 7 of 10
7. Question
Is the following statement true or false?
By reconciling the Refunds and Returns Reports you can figure out whether you have not been refunded yet for a returned item received by Amazon.
CorrectIncorrect - Question 8 of 10
8. Question
Is the following statement true or false?
You can see whether an order ID is pending payment from the Drop Down Menu provided, select “Disbursements and Payments” from the “Your Account” heading. From the options provided, click the “When I will be paid for my Order?” link.
CorrectIncorrect - Question 9 of 10
9. Question
Is the following statement true or false?
You can see the status of an Order ID from the Drop Down Menu provided thereafter, select the “Orders” item from the “Fulfillment by Amazon” section. Select “Request Order Reimbursement” from this section by clicking the “Select Issue” button to the right of the issue.
CorrectIncorrect - Question 10 of 10
10. Question
Is the following statement true or false?
You can also select the “Investigate an Order” issue and complete all the details therein, including attaching your reconciliation report, to request the reimbursement or refund.
CorrectIncorrect