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- Question 1 of 10
1. Question
Is the following statement true or false?
You can pick up discrepancies on your Inbound FBA Shipments on the “Manage FBA Shipments” option from the Drop Down Menu of the “Inventory” tab on the top menu of Seller Central.
CorrectIncorrect - Question 2 of 10
2. Question
Is the following statement true or false?
The “Shipped” column and the “Received” columns on the “Manage FBA Shipments” page make you aware that there are discrepancies.
CorrectIncorrect - Question 3 of 10
3. Question
Is the following statement true or false?
You do have to open a case for a discrepancy.
CorrectIncorrect - Question 4 of 10
4. Question
Is the following statement true or false?
A shortage discrepancy is when Amazon claims they received fewer units than what you actually shipped them.
CorrectIncorrect - Question 5 of 10
5. Question
Is the following statement true or false?
An Overage Discrepancy is when Amazon claims they received more units than what you actually shipped them.
CorrectIncorrect - Question 6 of 10
6. Question
Is the following statement true or false?
You cannot request an investigation into these discrepancies from Amazon’s side.
CorrectIncorrect - Question 7 of 10
7. Question
Is the following statement true or false?
You can create cases for discrepancies through the “Manage FBA Shipments” page.
CorrectIncorrect - Question 8 of 10
8. Question
Is the following statement true or false?
The shipment status should be “Open” in order for you to create a case.
CorrectIncorrect - Question 9 of 10
9. Question
Is the following statement true or false?
The “Missing – Please Research” option from the Drop-Down menu provided in the “Status/Action Required” Column is what you use if you wish to open a case for that specific SKU discrepancy.
CorrectIncorrect - Question 10 of 10
10. Question
Is the following statement true or false?
You must upload a Proof of Delivery and Proof of Purchase to prove your case.
CorrectIncorrect