Questions

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Design your packaging in line with its intended flow via the supply chain in mind, from the get-go, to optimize user experience, production, and cost savings.

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The FFP Frustration-Free Certification is if an ASIN or a group of ASINs is similar, based on the rules described below, to a Primary ASIN that has been tested for and has passed the ISTA-6 Amazon.com transit test requirements, then the ASIN or group of ASINs will be considered as Secondary ASINs that are Frustration-Free Variations of the corresponding Primary ASIN and will receive the same FFP tier certification as the Primary ASIN subject to review and approval by Amazon.

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The Vendor Enrollment Form can be downloaded from the “Prep Chargeback” page in your Resource Center.

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Tests must be conducted according to the International Safe Transit Association test methods: ISTA 6-Amazon.com (OB) used for Tier 1 (FFP) and Tier 2 (SIOC) testing, or ISTA 6-Amazon.com SIOC method used for Tier 3 (PFP).

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The Form-Factor Certification process will be limited to ISTA-6 Amazon.com SIOC Type A and B and ISTA-6 Amazon.com Over-Boxing (Tier-3 Prep-Free Packaging / PFP) certifications only.

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The Vendor Enrollment Form includes Primary and Secondary ASINs.

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The frustration-free packaging program was introduced in 2008.

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These ISTA 6-Amazon.com tests were developed by ISTA in cooperation with Amazon and have been designed as simulations that challenge the capability of the package and product to withstand common transport conditions.

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Amazon will not consider physically similar products or ASIN Variations for Form-Factor Certification only if they meet certain criteria.

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The Vendor Enrollment Form has you stipulate which Packaging Certification Tier you are applying for.

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The Frustration Free Packaging Program is Amazon’s response to consumers’ demand and seeks to ensure packages are easy to open to create a quality customer experience.

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The ISTA-6 SIOC test involves a free-fall drop test and vibration testing to imitate the supply chain demand test for the likelihood of damage.

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Some of the Form-Factor Criteria are size variation, weight variation, material composition and product-to-packaging-ratio.

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You can apply for your Frustration Free Packaging Certification by enrolling your tested ASINs in the program through Amazon’s contact center.

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The Frustration Free Packaging Program is Amazon’s response to their own whims and seeks to increase waste by shipping items with Amazon boxes.

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The Test Project 6-Amazon.com- OB e-Commerce fulfillment comprises an individual retail packaged-product weighing 70 pounds (32 kilograms) or less being placed into a master shipping container (Over Box) either by itself with the addition of dunnage(air pillows, etc.) or with multiple individual retail packaged-products with dunnage for shipment from Amazon.com to an end consumer through a parcel delivery system.

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You can locate the testing protocols and information pertaining to the tests for the ISTA 6 Ships in Own Container (Tier 1 and Tier) document by going the ISTA website on www.ista.org and click on the “Test Procedures” link.  Scroll down to where you find the ISTA 6 Series: Member Performance Tests header.  Below the heading “Project 6-AMAZON.COM-SIOC, Ships in Own Container (SIOC) for Amazon.com Distribution System Shipment” will be a paragraph of text and beneath this, your link to the overview document: “OVERVIEW and EQUIPMENT REQUIRED.”

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The Frustration Free Packaging Program is Amazon’s response to consumers’ demand and seeks to manufacture packaging of 100% recycling material to cut down on environmental impact.

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Packaging testing does not vary depending on the size of the item being tested.

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The testing protocols and information pertaining to the tests for the ISTA 6 Ships in Own Container (Tier 1 and Tier) document categorises packaging type as well as the tests done per type.

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The Frustration Free Packaging Program seeks to ensure that the packaging is protected adequately against whirlwinds.

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The three categories based on dimensions and weight per region are OVERSIZED, UNDERSIZED, and TIER 3 (PFP).

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There are Types A to H in the testing protocols and information pertaining to the tests for the ISTA 6 Ships in Own Container (Tier 1 and Tier) document.

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Tier 1 for Frustration Free Packaging is essentially for products that are packaged needing additional preparation or over-boxing from Amazon.

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Increase in product function will result in a failed test.

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The testing protocols for the Over-Boxing certification for Tier 3 document is for the individual retailed product being packed in a Master Carton from Amazon to the the Amazon Fulfillment Centers.

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Tier 2 for Ships in Own Container is basically that the product has to ship in its own packaging but is normally for larger products, which we’ll go into a little later.

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Hand holes are acceptable but not more than 3″×1.5” with 1.5″ radius for your packaging.

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Only the ISTA 6 SIOC Testing Overview Document includes what equipment is needed to carry out the tests.

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Tier 3 for Preparation Free Packaging is for products that require no additional preparation from Amazon BUT an over-box is required for shipping the product – like our example of your handbag product simply packed in a plastic bag.

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You can only use plastic films with SPA codes 2 and 4 if the item needs dust and abrasion protection on your packaging.

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You can locate a laboratory to test for all three Tiers of the product packaging on the ISTA website itself.

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All Tiers of the Frustration Free Packaging Program requires an ISTA – 6 OB compliance.

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Amazon does allow bundling of multiple packages.

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The ISTA 6 Test Report is the report that the Vendor completes after Amazon have done all the required tests for your product’s packaging as laid out in the overview documents we went through in the previous section.

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A benefit of the Frustration Free Packaging is the reduction/elimination of Amazon price claims.

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The consumer should also be able to remove the item from the packaging under 120 seconds.

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The example we have here for you in this course is the more prevalent one for Tier 3 Prep Free Packaging program.

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A benefit of the Frustration Free Packaging is a decrease in Packaging Costs.

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Labeling and printing must detail handling instructions, indicate contents and adhere to the requirements stated in the Seller Central shipment manual.

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The ISTA 6 Report has images of your packaged product before, during and after the tests.

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A benefit of the Frustration Free Packaging is the opportunity to Cut-Down on Inbound Transportation Costs.

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Non-fragile Items must have a score greater than 50%.

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The ISTA 6 Report has your information as the Vendor.

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Traditionally vendors used the same package design for eCommerce and retail shelves.

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A benefit to redesigning your packaging for Amazon is that you can decrease consumer experience by adding “wrap rage” and designing a more user-friendly design that’s easy to open.

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The ISTA 6 Test Report can only be completed by an ISTA laboratory.

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Amazon’s frustration-free packaging regulations require sellers to design their packaging for the purpose it serves to optimize costs.

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If your product fails the initial ISTA testing procedures, you’d have to go back and redesign your packaging so that it won’t fail the next time.

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The ISTA 6 Test Report has the test details as laid out in the Testing Protocols Overview Document.