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Shortages and Price Discrepancies

October 7, 2021 By Amazowl Team

The Amazon Ecosystem and Terminology Account Management and Agreements Shortages and Price Discrepancies

The Amazon Ecosystem and Terminology

Transcription

A shortage is when the Amazon fulfillment center claims that they did not receive all of the products or ASINs that were shipped on a purchase order through vendor central. This can vary from a single unit to multiple units, to an entire carton. Amazon will claim a shortage, even in the event where you know that you are unable to ship that unit or those units, but you failed to remove this or these units from your purchase order.

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Within the given five days from the date vendor central generated the purchase order. It is therefore imperative that any items, you know, you will not be able to ship on that purchase order. Have the availability status amended on the purchase order. A price to discrepancy is when the cost on your invoice does not match the cost on the purchase order.

Or in your catalog, aside from being notified by Amazon of price discrepancies via email, you will also be able to find them on vendor central through the payments item in the top menu on vendor central and by selecting invoices from the dropdown menu.

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