Vendor Central Reports and Analytics
Transcription
The best way to use the above dispute management reports is as a tracking document, draft disputes will remind you that you still need to complete them and submit them. Submitted disputes are a record of which items you have already disputed so that you can avoid disputing them twice before the first dispute has been resolve.
show morePending Amazon action disputes. You can monitor to see how long it takes for them to respond. And if weeks are going by without anything being resolved, you can use the details and the dispute number of these disputes to open individual cases through the vendor center support center as well pending your action disputes are a reminder that you need to do something or provide further evidence or documentation for dispute.
Resolved disputes are a key table for you to see which disputes have been rejected so that you can reopen the dispute timelessly or which disputes have been successful. So you can look out for any refunds on your upcoming payments from Amazon. All open disputes obviously gives you an overview of what you are still waiting to resolve.
You can use these reports to assist in the reconciliation of your invoices versus your purchase orders versus your Amazon payment. Your shortages and anything from your update past due PO items report for any of these reports, you can download them by clicking the export data button at the top of each table.