Seller Central: Seller Fulfilled Prime
Transcription
Now that you’ve discovered that you have met all the criteria to become seller fulfilled prime enabled, this is how you go about enabling seller fulfilled prime on your account. In order to enable seller fulfilled prime on your account, you need to register for the initial trial phase first by going to the seller fulfilled prime main page.
show moreAnd signing up to start your trial, you then need to enable prime shipping in your Prime trial shipping template, and review prime shipping requirements. After that, you need to enroll items in seller fulfilled prime by assigning SKUs to your prime shipping template. Note that during the trial period, All SKUs assigned to a prime shipping template will count as prime trial orders.
Regardless of the buyer’s location, all prime trial orders will contribute toward the trial period. Performance requirements described data run in this video. You then need to fulfill Prime trial orders by identifying Prime trial orders according to the Prime badge displayed on the Manage orders page in Seller Central.
And the each Prime identifier in the order reports. Then fulfill these orders according to the requirements on fulfilling seller fulfilled prime via email notification, and via Seller Central, which we will go through in a later section of this course. During the trial period, you must meet the following performance requirements on a minimum of 50 Prime trial orders, an on-time shipment rate of at least 99% for prime trial .
Regardless of the shipping speed selected by the customer, prime trial orders must be shipped on the same day the order is received as long as the customer places the order before the seller’s cut off time. Use of buy shipping services through Amazon for at least 99% of Prime trial orders and a cancellation rate of no more than 0.5% for Prime trial orders.
Make sure that you only add SKUs to the prime shipping template that you can fulfill quickly in order to maintain these metrics until you complete the trial period. Seller fulfilled Prime will not be active on your account and the Prime Badge will not be visible on the items you have enrolled in seller fulfilled prime.
If your metrics fail during the 50 trial orders, you will have to start your 50 trial orders all over again from scratch. 24 hours after you become eligible for the Seller Fulfilled Prime program, the SKUs map to one or more of your prime templates will automatically display the prime badge to customers.
To maintain eligibility for seller fulfilled prime, you are required to meet the same prime trial performance requirements. In addition to gaining eligibility for the Seller fulfilled Prime program, your prime items will also show guaranteed delivery date messaging sellers whose performance metrics fall below required levels are no longer eligible for seller fulfilled prime. But you can continue selling those items on Amazon without the prime badging.
To reactivate or reenable seller fulfilled prime on your account, you will need to do the following, correct the issues that caused your account to be suspended from seller fulfilled prime. Bring the minimum performance metrics back for seller fulfilled prime. Send a plan of action to the seller performance team explaining what happened and why and how you will prevent this drop in performance metrics in the future and request that seller fulfill prime be re-enabled on your account.