Seller Central: Promotions, Coupons and Deals
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As mentioned previously, Amazon has the right to deactivate or cancel your coupon for any of the below reasons. Your coupon title is in violation of the terms and conditions of the coupon program. Some of your products become ineligible for a variety of reasons, and you and your account become ineligible due to performance, no longer being in good standing, etc.
show moreIn order to reactivate a coupon that has been deactivated by Amazon select coupons from the dropdown menu of the advertising tab on the top menu of Seller Central. On the following page in the table of coupons located below, locate the coupon that has been deactivated or suppressed by Amazon, and either choose to click the edit button to the right of the coupon title or the run again button.
Depending on which one is live and active. Amend whatever needs to be amended on the coupon, whether it be the title or removing ineligible products, and follow the necessary steps to edit your coupon as mentioned in the video on how to edit your coupons. If the ineligibility is due to your account, you would need to take the necessary steps to amend your account, which may involve contacting Amazon through a case for their assistance before you can run the coupon again.