GOALS

Incorporating Feedback, Reviews & Customer Questions into Your Amazon Selling Strategy

Welcome to Core Lessons on Product Reviews, Seller Feedback and Customer Questions. In this section, we’ll be covering the impact of seller feedback and customer reviews on brand perception and your overall seller health.

In this module we will be taking a deep dive into the following subjects:

Difference Between Seller Feedback & Customer Reviews

Learn about the differences of the often confused Amazon review systems.

Impact of Feedback & Reviews on Seller Health

Learn about the importance of positive comments and brand perception.

Amazon Badges and What They all Mean

Learn about why badges are important and their importance to you as a seller.

Importance of Verified Product Reviews

Learn about how verified reviews provide more than customer comments.

After Finishing this Module

You will be able to:

• Understand the difference between Seller Feedback Ratings, Feedback Comments, and Customer Reviews; and
• Determine when you can leave a verified vs. unverified review.