Vendor Central: Contesting Chargebacks and Invoice Reconciliation
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You can dispute a resolved dispute a second time only you can do this by selecting dispute management from the payments tab on the top menu of your vendor central dashboard. Click on resolved under the dispute summary heading. A table of all of your resolved disputes will load at the bottom of the page.
show moreNote that the action column to the right of each resolved dispute will indicate none closed as these are considered resolved disputes. However, if the action column cell alongside your particular dispute has reopened dispute as an actionable item, click on this item. A popup window will appear where you can submit a reason as to why you would like to reopen this dispute before clicking the yellow okay button at the bottom of the window.