Chargebacks – Ready to Ship Packaging

The amount for this chargeback is 1 US dollar and 99 cents per unit received. To prevent this chargeback all ASINs that meet the following criteria must be certified through Amazon’s frustration free packaging certification programs as ready to ship. Tier one is frustration free packaging or tier two is ships in own container.

The criteria is as follows, packaged dimensions greater than 18 inches by 14 inches by eight inches. Any packaged item with its longest side, more than 18 inches or its shortest side more than eight. Or its media inside more than 14 inches and any ASINs greater than 20 pounds. The categories that are excluded from this requirement are as follows ASINs that have any hazmat classifications, for example, ASINs that include lithium ion batteries and ASINs in prime pantry or Amazon fresh.

You can submit your packaging certification through vendor central. By going to the support center, contact us and Amazon packaging certification.

As of May, 2019. This chargeback became renamed as frustration, free packaging or ships and own container. Also referred to as ships and own container. The chargeback amount remains 1 US dollar 99 cents and the package dimensions and weights of the products that must be certified through Amazon’s frustration free packaging certification programs as ready to ship.

That is the tier one frustration free packaging or the tier two ships and own container remain the same. That is package dimensions are greater than 18 inches by 14 inches by eight inches. Or a magic terms, 45.5 centimeters by 34 centimeters by 26.5 centimeters and items that are greater than 20 pounds or 12.3 kgs.

A grace period was given up until 30 September, 2019 for vendors to get their product certified through the below process. Step one, review and confirm which packaging type your ASINs fall into. By reviewing the ISTA frustration, free packaging, SIOC requirements on the ISTA website.

Step two, ensure that the packaging should withstand the tests and the ISTA frustration, free packaging SIOC requirements document that your type product will undergo.

Step three, check the primary and secondary ASINs document from the ISTA website. To ensure you only need to send one of the ASINs for each packaging type to be tested.

Step three, locate a lab near you through the ISTA website and contact them for costs and procedures to ship your products to them for testing.

Step four, receive a successful ster six test report for your products as completed by the lab.
Step five, complete the vendor enrollment template and ISTA six, open a case in vendor central and submit both the ISTA six test report and the enrollment form with relevant ASINs affected.