Product Reviews, Seller Feedback and Customer Questions
Transcription
There are many services available that provide an easy and automated solution to help Amazon sellers gain more reviews and feedback, and the more positive reviews and feedback you have, the better chances of gaining a better reputation on Amazon. Beating out the competition and gaining more sales. These services, monitor, manage and automate daily tasks to grow your Amazon sales fast and easy.
show moreMany of these services, take the worry and work out of trying to gain more customer reviews and feedback. Most sellers are bogged down with managing the day-to-day operations, logistics, and marketing of running your brands business on Amazon. Putting a strategy together to solicit reviews and feedback while actively managing and trying to eliminate negative ones that have been posted is a tall order.
The services that are offered vary from program to program, but here’s an overview of what is available to make the business of obtaining quality reviews and feedback. Easy. Number one. Customizing and automating delivery of high converting emails. Number two, reporting metrics and advanced statistics showing which emails customers actually open.
Number three, analyzing order data and trends. Number four, product reviewer tools to track product reviews. Manage reviews receive instant notification when a negative review is received and reach out to reviewers to solve the issues. So why is this important creating customized emails into a fully integrated campaign helps to provide a greater number of responses and maximize as positive feedback and reviews.
In the event that you received negative feedback and or a product review, it’s important to reach out to the unsatisfied customer to address your issues. Automation allows you to become notified as soon as a negative feedback or review is received. So it can be addressed immediately. So you can maintain your reputation and keep your product and feedback ratings high.
Automating emails provide customization. It allows emails to be tailored to individual products and buyer behavior by creating custom templates and effective messaging tool is used to automatically reach that targeted customer with little effort, email follow-up campaigns, remind and encourage your customers to leave a review.
Targeted eMASS can be set to send a specific amount of time. After an order is delivered. You can choose between two hours, two days, two weeks, or whatever works for you. The goal of the automated emails is for ASCE and reminders to be sent. So you don’t have to worry about it.